ULC Privacy Policy

Introduction

At ULC* we understand that your privacy is important to you. We are committed to meeting your expectations and will comply with all applicable privacy and data protection legislation in relation to your personal information and sensitive information.

We also know you love the small print, but here’s a summary of how we protect your privacy:

1. We only collect what we need to help you with your request or provide you with information that you ask for, personalising it to your interests.
2. We won’t hang on to your information. If we don’t need it, and you don’t want us to keep it, we’ll delete it.
3. We want you to understand everything we do with your information, so we’ll try our best to explain with no nonsense.
4. No surprises — you decide what and how you hear from us.
5. That goes for everyone. We do not pass your information to third parties for marketing purposes without your knowledge.

How we collect personal information

We will only collect personal information by lawful and fair means. Personal information may be collected directly from you or your authorised representative, or may be collected from a third party such as a licensee or representative authorised by us to provide services to you. You may supply your personal information to us in person, when using our websites, app and digital tools, or communicating with us via social networks and other online channels, e.g. through your Facebook or Twitter identity.
We do not collect personal and sensitive information unless the information is reasonably necessary for our business functions or activities. We will obtain your consent before collecting any sensitive information.
When you deal with us, you will need to identify yourself in order for us to provide our services to you, as such we do not accept the use of pseudonyms.
If you access our website, we may collect additional personal information about you in the form of your IP address and/or domain name.

The way in which we use and disclose personal information

We will use or disclose your personal information only for the purposes for which it was collected. We will use or disclose your information for another purpose only if you have consented, or if you would reasonably expect us to do so or as required by law. We may use your personal information for the purposes of our own direct marketing, however we will ensure you have the ability to opt out of future such communications. We use Facebook Custom and Lookalike Audiences to deliver advertisements to Facebook users based on email addresses, phone number and visits to our websites and app. We may use information we collect from you to display advertisements to our target audience of users.

Disclosure to others

We may disclose your personal information to overseas recipients such as education institutions located outside your home country, overseas visa agencies, IELTS test centres, professional bodies and commercial organisations, or regulatory authorities when you have sought our assistance to apply for study at those institutions or where disclosure is required for verification purposes. As such, the location of these overseas recipients would depend on the specific institutions to which you apply or where such verification is required.

Information disclosed by us to overseas recipients for the purposes of providing IELTS testing services to you may be transferred offshore to the other IELTS Owners (British Council and Cambridge). These recipients are United Kingdom based entities, subject to the Data Protection Act (UK). Where we transfer data to offshore recipients, the data is subject to use restrictions and safeguards against unauthorised access.

For events or conferences, we may disclose, with your consent, some of the information that is collected via the online registration form such as your name or your email address to sponsors for marketing purposes.

The steps we take to protect and keep secure the personal information we hold

We take reasonable technical and organisational measures to protect the personal information we hold against interference, loss, unauthorised access, use, modification or disclosure, and other misuse.

The steps we take include:

1. maintenance of computer technology, people and process-based security measures for example firewalls, network security configurations, encryption, use of passwords and other appropriate measures where information is held in electronic form;
2. regular updates to security systems and configurations to protect our systems from malicious activity;
3. restriction of access to data to only those staff that need access to carry out our business activities;
4. training and ensuring that all our employees are required, as a condition of employment, to treat personal information held by us as confidential.

However, you should be aware that if you submit information to us electronically the internet is not a secure environment. We take reasonable steps to provide a secure channel for receiving information but cannot absolutely protect personal information before it reaches us.

Retention

When the personal information that we collect is no longer required, we will destroy, delete it in a secure manner, or ensure that the information is de-identified in accordance with our information destruction and de-identification policy, unless we are required by law to retain a copy of the personal information or the information is contained in a Commonwealth record.

Your rights

You have the right to seek access to any of your personal information held by us unless there is a valid reason under the Privacy Act or Data Protection Act for us to withhold the information.

Valid reasons include:

We have reason to suspect that unlawful activity or misconduct of a serious nature has been engaged in and giving access would be likely to prejudice the taking of appropriate action in relation to the matter; or Giving access would reveal evaluative information generated within us in connection with a commercially sensitive process. If your personal details change, or you believe the information we hold about you is incorrect, incomplete or out-of-date, please contact us so that we can correct our records.

Right to erasure

At your request, we will remove all the data we have for you which we are not required legally to retain.

Right to restrict processing

You have the right to restrict processing when you have exercised one of the above rights and it may take some time to process that request. For example: when you contact us to update your details you have the right to request restriction until your details are being updated.

Right to withdraw consent

For the processing activities where we have asked you for consent, you have the right to withdraw this consent at any point by unsubscribing from a message from us.

Right to object

You can object to the processing of your personal data.

Right to not be subject to automated decisions and profiling

None of our processing activities are purely automated and no decisions are made without human intervention. There are instances where we process data to analyse or predict behaviour but we will ask you for explicit consent when this processing will involve your personal data.

Right to data portability

If you have provided us with your personal data with consent or under the contact obligations, you have the right to request the data you have provided to us in a machine-readable format should you decide to move to another data controller.

Welcome

Universitas Law Chambers
(ULC)

ULC Privacy Policy

Introduction

How we collect personal information

The way in which we use and disclose personal information

The steps we take to protect and keep secure the personal information we hold

The steps we take include:

Retention

Your rights

Valid reasons include:

Right to erasure

Right to restrict processing

Right to withdraw consent

Right to object

Right to not be subject to automated decisions and profiling

Right to data portability

Universitas Law Chambers

Welcome

Universitas Law Chambers (ULC)

ULC Privacy Policy

Introduction

How we collect personal information

The way in which we use and disclose personal information

The steps we take to protect and keep secure the personal information we hold

The steps we take include:

Retention

Your rights

Valid reasons include:

Right to erasure

Right to restrict processing

Right to withdraw consent

Right to object

Right to not be subject to automated decisions and profiling

Right to data portability

Universitas Law Chambers

Universitas Law Chambers
(ULC)